LEGAL

Shipping

Every print is made to order and produced by our print partners, then shipped to you. Here's what to expect.

Production time

Prints are produced on demand. Most orders are made and dispatched within about 2 to 5 business days. Framed pieces can take a little longer than rolled prints.

Delivery time

After dispatch, delivery usually takes:

End to end, plan for around ten days in the US and a bit longer internationally. These are estimates, not guarantees; carriers and customs can add time.

Shipping rates

Shipping is calculated at checkout based on your destination and whether your order is a rolled print or framed:

Ordering more than one item usually adds little or nothing to shipping.

Tracking

You'll get a shipping confirmation with tracking once your order is dispatched. If tracking hasn't updated for a while, give it a day or two (handoffs between carriers can be slow), then contact us.

Customs, duties, and taxes

International orders may be subject to import duties or taxes charged by your country on delivery. These are set by your local authorities and are the recipient's responsibility; they're not included in our prices or shipping.

Wrong address

Please double-check your shipping address at checkout. If an order is returned to the producer because of an incorrect or incomplete address, we can reship it but may need to charge shipping again.

Problems

Damaged, lost, or badly delayed? See Returns & Refunds or email hello@thefinishframe.com with your order number.